Online supermarket Big Basket has successfully catered to 25,000 customers in and around the city in a short span of one year.

In a release here today, Regional Business Head, Sundar R, said, “In the city, 75 per cent of the orders are received through the app. Fruits and vegetables, staples and household items witnessed the maximum demand among the people of the city.”

Big Basket claims to have the best service metrics in the country with 99 per cent order accuracy and 98 plus per cent on-time delivery. Sales from Big Basket’s private label are expected to go up to 40 per cent of the turnover over the next 6 to 8 months from the present 35 per cent.