September 10, 2019
SolarWinds (NYSE:SWI), a leading provider of powerful and affordable IT management software, today announced the findings from its IT Pro Day 2019 survey: Building Confidence for Tech Pros of Tomorrow. The survey results explore what tech pros need to build confidence in managing both today’s hybrid, distributed tech environments and the complex environments of tomorrow. The survey supports IT Professionals Day, which is observed on the third Tuesday of every September (September 17, 2019), and emphasizes appreciation for IT professionals, the critical role they play in end users’ lives, and in operating successful, modern businesses. This year’s findings reveal how technology professionals can prepare for the future.
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“Tech pros may know where they want to go, but the road to career confidence can be challenging,” said Joe Kim, executive vice president, engineering, and global chief technology officer, SolarWinds. “Mapping out the necessary skills and understanding how best to gain those competencies can be difficult, as proven by our annual IT Trends Report from earlier this year. For IT Pro Day 2019, we’ve taken it a step further by exploring how tech pros can skill up and become more confident, and how we can help them on their path for career confidence. We’re excited to celebrate the fifth annual IT Pro Day by shedding light on their needs and dedication to their field.”
Tech pros are feeling the impact of the skills gap. Sixty percent of survey respondents have not actively pursued a new skill or completed a certification in the last six months; nearly 50 percent of tech pros who did start a certification process did not complete it due to lack of time to commit.
The IT Pro Day 2019 survey reveals how business leaders and tech pros can work together to address the need to upskill. Survey results found increased support and budget from IT and business leaders are the top two requirements for tech pros to become confident managing current and future tech environments. At the same time, developing skills in interpersonal communications is critical for continued career growth.
“Now more than ever, technology professionals work alongside business leaders to meet organizational goals. At the same time, they must keep up with the tremendous amount of work and responsibility that comes with managing today’s complex tech environments,” added Kim. “For the past 20 years, SolarWinds has dedicated itself to helping tech pros solve problems the way they want them to be solved. To celebrate the fifth annual IT Pro Day, we want to address this skills gap and empower tech pros to take their careers into the future.”
“At SolarWinds, we focus on enabling the IT pro with training resources and a user community where they can connect with other tech pros like them. Whether through our customer Success Center, our MSP Institute, and SolarWinds Academy, our THWACK® community of over 150,000 registered members, our annual, virtual, online learning event THWACKcamp™, our SolarWinds Empower MSP, our bi-annual partner event, or in educational programming like SolarWinds Lab™ and TechPod™, we want to help make IT pros’ jobs easier, so they can drive even more success for the businesses they support,” Kim said.
The IT Pro Day 2019 survey: Building Confidence for Tech Pros of Tomorrow polled global technology professionals to gain insight into the skills gap and how it’s being addressed from their perspective and by the organizations they support.
Fielded in August 2019, the survey was conducted by SolarWinds and yielded responses from 177 technology professionals from across the globe, including those from public and private sectors.
IT Professionals Day
IT Professionals Day annually recognizes and celebrates all IT professionals, regardless of discipline. Whereas holidays such as System Administrator Appreciation Day recognize one category of the profession, IT Professionals Day honors not only system administrators, but network engineers, database administrators, information security professionals, developers, MSPs, IT support technicians, and all other professionals serving in IT-related roles. Please visit ITProDay.org to learn more.
Connect with SolarWinds
SolarWinds (NYSE:SWI) is a leading provider of powerful and affordable IT infrastructure management software. Our products give organizations worldwide, regardless of type, size or IT infrastructure complexity, the power to monitor and manage the performance of their IT environments, whether on-premises, in the cloud, or in hybrid models. We continuously engage with all types of technology professionals—IT operations professionals, DevOps professionals, and managed service providers (MSPs)—to understand the challenges they face maintaining high-performing and highly available IT infrastructures. The insights we gain from engaging with them in places like our THWACK online community allow us to build products that solve well-understood IT management challenges in ways that technology professionals want them solved. This focus on the user and commitment to excellence in end-to-end hybrid IT performance management has established SolarWinds as a worldwide leader in network management software and MSP solutions. Learn more today at www.solarwinds.com
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