Kottayam: Kerala Tourism Minister Kadakampally Surendran’s claim that the Centre’s denying him permission to visit China for the world tourism meet made the state lose an opportunity to showcase its tourism potential appears to be a tall one.

The plight of some of the tourism hotspots like Wagamon should make him take back that comment, for government apathy has made some of the spots unworthy of visit. Most of the tourism centres have poor roads and lack in basic amenities.

The road from Pala to Wagamon has been in a bad condition for quit long and tourists will are ‘welcomed’ by huge potholes at the interval of 50 to 100 metres. As the PWD officials are not taking pains to inspect the road condition, the PWD Minister came come out with an idea to get public feedback. People can now directly call Minister G Sudhakaran on toll free number 18004257771. The calls can be made on the first Wednesday of the month between 3 and 4 pm. Complaints can be launched with the officials concerned on all other days except public holidays between 9 am and evening 7 pm.

The minister has also revamped the PWD’s complaint redressal cell. It will forward the complaint to the executive engineer who will intimate the complainant about the steps taken to repair the road. If repair is not carried out due to some reason, it would be intimated to the complainant along with reason.