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15 Nov 2018, Edition - 1220, Thursday

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Bosses’ talk can make or break a team

Santosh Avvannavar

Did you come across a bad boss and wanted to scream out?

Did you compare two bosses to cherish the moment of a good boss?

The popular phrase goes thus: There are no bad companies, just bad bosses. When you are in the dream role and everything seems going right, a new boss is added to you. In less than few months you decide to move out. But, why? What sets the ‘new boss’ apart from the ‘previous boss’? Maybe you felt the previous boss not only helped in achieving a great outcome, but was also a good communicator.

This makes you wonder, what the previous boss communicated with you and other team members that makes you miss her/him today. Wish there was one formula for communication to make everyone a ‘good boss’.

According to Bharath Ambrose who works for an MNC as a Comp Specialist (HR), “A good boss gives autonomy, visionary and helps in strategic decision.”

Bharath feels bosses have the right to question as its their role. But they should also help in constructive outcome and not just pinpoint mistakes. This scenario is true for a several first-timers in a role, like a fresher.

“Appreciating the task (not necessarily the person), trusting the experience and allowing to create new leaders” is what makes a boss, feels Sachin Kodagali, former employee of Microsoft and Yahoo! India.

Sachin says, “We often spend time appreciating people than way to the task. But businesses understand tasks not just humans. Saying just you’re great doesn’t qualify the task.”

Vishnu Kumar, who works in the telecom industry as Senior Project Coordinator, feels often bosses do not do the talk-the-walk. According to him, “We look up to the boss for the knowledge to learn, set an example by practising, share a positive energy, accept our feedback and corrects us.”

The bosses having authority can be seen as positive if the communication is lucid, direct and emphatic. What is the point of having a boss with hollow words and promises, he asks.

Bosses play no less than a parental role as one spends long working hours in office than home, says Geetha, an Ex-Project Manager from an MNC

As parents brings harmony, safeguard the mistakes to grow, correct on a one-on-one basis and favour equally irrespective of designation as finally it boils down to the tasks that can attract employees go back to office. This style perhaps will help each employee to give the best and work to their maximum potential. This is similar to parents bringing up children in an ecosystem that is surrounded by different people and situations.

In a nutshell, a good boss acts as source of energy which is inspiring, motivating, bringing hope, mentoring and allowing everyone to grow.